Shipping Policies

Delivery Lead Times

To meet your delivery requirements in the best way possible, we use a variety of professional carriers (UPS, Fedex, USPS, LTL freight carriers) who deliver anywhere within United States and Canada. Your location and order size will impact on the speediness we can get your order to you. Provided all items are in stock, delivery lead times are as follows:

Within 48 United States 1 to 5 business days depending on destinations.

AK, PR, HI 5 to 10 business days.

Canada 3 to 5 business days.

For urgent delivery enquiries or special requirements, please contact our customer service team on 888-595-9232.

How Soon Do We Ship

We usually ship our instock items within 24-48 hours, most of the items can be shipped within the same day you order if the order is placed Monday to Friday before 1pm PST.

Where Do We Ship From

Our main warehouse is located in Southern California and most items are stocked here, but we also have several distribution centers across the States so packages may be shipped from different locations depending on distance and availability.

Tracking Your Order

Our policy is to keep you informed. When your order is despatched, we will contact you by email with the relevant tracking information so you can keep a close eye on your delivery. For larger orders consisting of bulky or fragile items, you will also receive a call from one of our representatives to confirm a suitable time for delivery.  Depending on your order, we may have to ship items in multiple packages and they may or may not arrive at the same time.

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